An error invites the quickest change that removes its marker. But a technical report does not always describe the complete reader problem. First state what someone needs to do at that location.
For a heading, the task is finding and understanding a section. For a table, interpreting and comparing values. For a chart, obtaining the important information conveyed visually. A clear task lets you judge whether the repair helps or merely changes the report.
Then seek the cause. Repeated problems can arise from an export setting, a style or a misunderstood content type. Repairing the cause can resolve several defects together. Local renaming can instead create an apparently orderly structure disconnected from meaning.
| Problem | Insufficient action | Check instead |
|---|---|---|
| Heading missing from navigation | Make the text larger. | Heading tag, level and practical heading navigation. |
| Image lacks alternative text | Write Image. | Whether the important information or function is conveyed. |
| Incorrect reading order | Move text visually. | Tag order, content within tags and practical reading. |
| Table value lacks context | Mark every cell TH. | Which cells are headers and how they relate to data. |
| Unreadable scan | Run OCR and stop. | Text accuracy, structure and reading tasks. |
| Unknown-tag validation error | Map everything to P. | The appropriate standard meaning of each content item. |
Suppose a table has incorrect tags. Someone converts everything to ordinary paragraphs, removing a table-specific warning. The report has fewer errors, but readers may have lost table navigation. This is why repairs must be assessed against the content’s function.
This is a constructed failure scenario, not a measured finding from a named tool.
A report has ten visually identical subheadings. Six appear in the screen reader’s heading list; four are missing. First establish whether the missing four use the same semantic source style. Their appearance may have been copied manually while the others use a heading style.
The repair then starts in the source: apply the correct heading style, check its level and export again. In the PDF, verify that all ten are discoverable and no ordinary introduction was accidentally promoted to a heading. The list should represent the document’s outline, not collect every large piece of text.
Without the source, repair may need to happen in the PDF structure. The principle remains: identify the correct content, assign the right role and level, and test navigation. Record the likely source problem so the next edition does not repeat it.
- Is the same information still present?
- Can readers find, understand or use it more effectively?
- Was the final file checked by a method capable of detecting this particular problem?
If repair requires guessing a table’s meaning, rewriting a legal instruction or interpreting an unreadable number, let the document owner resolve it. Technical confidence and convincing wording cannot replace source evidence.
Distinguish a document defect from an incomplete investigation too. An untested form is “not checked”, neither “working” nor “failed”. If a tool stops, investigate the run before assessing the file. Clear status terms let others continue without guessing what previous notes mean.
Sources
- PDF9: Heading tagsW3C
- PDF1: Text alternatives for imagesW3C
- PDF3: Reading and tab orderW3C
- PDF6: Table markupW3C
- PDF7: OCR for scanned PDFsW3C
- Tagged PDF Best Practice Guide: SyntaxPDF Association
Examples are our own unless stated otherwise. These guides distinguish legal requirements, standards and practical advice. Passing an automated check is not a complete assessment of document accessibility.